At InkCartridgeDiscounts.net, we want you to be happy with your purchase. We realize that when shopping on the internet the product you purchase may not be what you expect. We accept returns on all of our products within 5 days of the date you receive it. Just simply contact our returns department Clicking Here and we will issue an RMA number to you for your return or exchange. All you are responsible for is the shipping cost to return the product to us.

WARANTY AND RETURNS

All products are warranted against manufacturing defect for a period of ONE YEAR from the date of purchase. Any cartridge that is greater then 75% empty based on weight will not receive credit. All non-defective returns will be subject to a 20% restocking fee. No credit or refund will be issued until the returns are received and processed. Any cartridge that has been abused or tampered with will not be accepted. All cartridges which are not accepted as returns will be disposed of unless request has been made for their return on your packing slip. All toner cartridges must be returned in the original packaging in order to ensure proper credit. If returned without original packaging no credit will be issued for toner cartridges.

PRIVACY POLICY

All information received by InkCartridgeDiscounts.net will be kept confidential and secure. Online credit card processing is done through Paypal ordering systems. Your information will never be shared with anyone outside of the InkCartridgeDiscounts.net company, and your information will never be or used for purposes other than processing orders.

EXTENDED WARRANTY

All extended warranties are valid through InkCartridgeDiscounts.net. This means that you will not have to hasstle with the Manufacturer with your product if anything goes wrong with it! Simply contact customer support and we will replace your product throughout the duration of the warranty.

SHIPPING INFORMATION

We charge flat rate shipping and handling. We ship using USPS and UPS. The shipping cost will be added to your order total in the secure shopping cart.

Orders take around 3-5 business days for delivery. They may take up to 12 business days for delivery. This is the case regardless of which shipping method you have chosen. If your order has been over two weeks please Email Us.

CLAIMS

All claims for damage, shortages or any othershipping errors must be made within 5 days of your receipt of the goods. Damage due to freight handling should be directed to the delivery company.

PRICING

All prices and other information are subject to change without further notice.

INTERNATIONAL ORDERS

All international orders require full payment in advance of shipping.